At Horizon Lanka, we use Dialog Axiata PLC‘s telecommunication solutions for voice, data and satellite TV. There was an issue with Dialog 3G coverage in Mahawilachchiya during last few weeks – maybe due to high demand for the data service – since many youths and teenagers use internet a lot now. Mr. Nuwan Samaranayake from Houston, Texas, the United States raised the issue with Mr. Supun Weerasinghe, the CEO of Dialog Axiata and the latter promptly took actions to solve the problem. They sent three technical teams to provide different solutions and the latest came last Saturday (November 11, 2017) as Dialog Axiata installed a CenRF WCDMA Pico Repeater and a enRF TriBand Yagi Antenna to strengthen the 3G coverage within the Horizon Academy building. Now we get strong 3G internet coverage inside the computer lab. It still fluctuates with going back to 2G once in a while but mostly there is good coverage within the building. We thank Dialog Axiata for installing this high-tech equipment to provide us better coverage.
Though we have stronger 3G signals within the computer lab, the rest of Mahawilachchiya still have the problem of fluctuating 3G signals between 3G and 2G. So, there are rumors that the Dialog’s high-tension tower erected at Kirial Petiyawa, Mahawilachchiya would be shifted to the center of Mahawilachchiya village so that everyone could use stronger 3G coverage. Kiral Petiyawa is situated at the edge of Mahawilachchiya and there are less people in that area as it is mostly a farming region.
Dialog Axiata PLC provided 3G coverage to the whole Mahawilachchiya village in 2009 on the request of Mr. Nanda Wanninayaka, the Founder of Horizon Lanka Foundation long before some bigger towns in Anuradhapura were provided the facility. Of late, some of the other mobile operators like Hutch and Mobitel also extended their 2G coverages into 3G but only small pockets of the village are covered with 3G access by them while Dialog Axiata uses two communication towers in Mahawilachchiya to provide a wider 3G coverage.
Dialog Axiata PLC has assisted Horizon Lanka Foundation over the years whenever we requested their assistance. Read more at http://www.horizonlanka.org/en/?s=Dialog+telekom&submit=Search