Improving 3G Mobile Coverage in Mahawilachchiya by Dialog Axiata – Update 3

Dialog technical team at Prabodha Sandeepani's house in Mahawilachchiya

Dialog technical team at Prabodha Sandeepani's house in MahawilachchiyaDialog Axiata PLC provided 3G coverage to the whole Mahawilachchiya village in 2009 on the request of Mr. Nanda Wanninayaka, the Founder of Horizon Lanka Foundation long before some bigger towns in Anuradhapura were provided the facility. Of late, some of the other mobile operators like Hutch and Mobitel also extended their 2G coverages into 3G but only small pockets of the village are covered with 3G access by them while Dialog Axiata uses two communication towers in Mahawilachchiya to provide a wider 3G coverage.

With the number of Dialog customers being increased for both voice and data, the Dialog 3G connectivity has become slow of late and it is difficult to enjoy an uninterrupted 3G coverage as the 3G facility keeps switching between 3G (HSPA) and 2G (EDGE) coverage quite often and the communication is affected. It even deteriorated with the arrival of the monsoon rains.

So, Mr. Nuwan Samaranayake, a Sri Lankan born software engineer who works in Houston, Texas, USA was keen to have a stronger 3G coverage in Mahawilachchiya as he is using internet to teach a student named Aruni Apsara of Grade 9. He uses both Skype and Facebook facetime to teach her and the results are amazing. The lucky girl has bettered her marks at each term tests in English, science and mathematics due to untiring efforts of Mr. Samaranayake. He was worried when the communication started being affected due to low signals. He asked Mr. Wanninayaka as how to solve this problem because he is planning to encourage Houston-based Sri Lankan American community to teach more students in Mahawilachchiya village using Internet. Mr. Wanninayaka told him the best thing would be to raise the issue with Dialog Axiata’s young CEO Mr. Supun Weerasinghe himself. The former did so and the latter immediately sent a technical team on October 26, 2017 to go to a few affected students’ houses and check the internet signals. The team headed by Mr. Kasun Aththanayaka of Dialog Axiata PLC went to affected students’ houses and reported the problem to the Dialog Head Office. Now they are working on readjusting the communication devices at Dialog Axiata’s tower at Kiralpetiyawa, Mahawilachchiya to improve the quality of the coverage.

We at Horizon Lanka Foundation thank Mr. Nuwan Samaranayake for raising the issue with Dialog Axiata and Mr. Supun Weerasinghe for the prompt action. Let us hope that the 3G coverage in Mahawilachchiya be improved significantly and the students and the community of Mahawilachchiya would be benefitted as a result.

Dialog Axiata PLC has assisted Horizon Lanka Foundation over the years whenever we requested their assistance. Read more at http://www.horizonlanka.org/en/?s=Dialog+telekom&submit=Search

Dialog technical team at Aruni Apsara's house in Mahawilachchiya

Dialog technical team at Pramodhya Umayangani's house in Mahawilachchiya

Please Help Us Get a Dialog CDMA Land Line Telephone

Dialog Axiata Logo

Dialog LogoMr. Nanda Wanninayaka, the Founder of Horizon Lanka Foundation has been using his personal Dialog mobile phone for all Horizon Lanka related communication since 2001. This becomes a big problem as he has to answer the phone even for the least important matters. So, it would be great if we can install a Dialog CDMA land phone for the common official usage. It would ease newly recruited young girl Anupama Sandamali’s job as the administrator/ICT teacher of Horizon Lanka and it would enable her and other students to learn telephone etiquette as well.

A Dialog CDMA land phone is ideal for this requirement. We prefer to use a Dialog land phone because they have the best coverage and the cheapest prices. Besides they have helped us several times by,

  1. Installing an antenna on the roof of Horizon Lanka to provide mobile access to 50-meter radius around Horizon Lanka computer lab in 2001 at a time even bigger towns had not got the Dialog mobile access.
  2. Providing 2G mobile access to Right Bank of Mahawilachchiya through LankaBell tower in Pemaduwa Mahawilachchiya on Mr. Wanninayaka’s request since the night of December 18, 2006.
  3. Expanding 2G coverage by installing equipment in the Dialog high-tension tower in Kiralpetiyawa, Mahawilachchiya enabling Left Bank of the village with 2G access for even in chena (slash and burn cultivation) farms in the jungles in 2008.
  4. Upgrading the coverage to 3G on Mr. Wanninayaka’s request from the LankaBell tower in Pemaduwa Mahawilachchiya.
  5. Expanding the coverage to 3G on Mr. Wanninayaka’s request from the Dialog high-tension tower in Kiralpetiyawa, Mahawilachchiya in 2009.
  6. Planning to provide 4G Home Broadband facility to Mahawilachchiya at a concessionary price.

So, we are comfortable with Dialog Axiata as our communication service provider. We also hope to get Dialog satellite TV facilities in the near future.

To buy a Dialog CDMA land phone we need 2900 LKR (13.69 USD.) This is a post paid per minute package. And the prices are cheaper.

Monthly Rental 300.00 LKR (2.05 USD)

To Dialog Fixed Line 1.50 LKR (0.010 USD)

Any Other Local Network 2.00 LKR (0.013 USD)

Free to Any Network per month 250.00 LKR (1.71USD)

Highlights

Package available for 2,990.00 LKR (inclusive with Tax)

P.S. After reading this article, a gentleman in Australia donated the money to buy the CDMA Phone.

dialog CDMA phone unit
dialog CDMA phone unit

Feasibility Study to Provide an Internet Connection to Horizon Lanka from LankaCom Services

Asanka Gtamanna, A telecommunication engineer from LankaCom.
Asanka Gtamanna, A telecommunication engineer from LankaCom.

An engineer from LankaCom, led by Mr. Asanka Gatamanna​ and some technicians from their subcontractor, Sanit Technologies in Anuradhapura visited Horizon Lanka computer lab and the Dialog Axiata communication tower on October 17, 2015. They wanted to see if LankaCom can provide a leased internet line using the Dialog tower to provide unlimited access to the internet for Horizon Lanka. Dialog has been very helpful to us in the past. And these are the facilities they offered us so far.

(1)  First, the Dialog provided Horizon Lanka Foundation a low cost phone packages for 5 staff members and 10 parents.

(2)  Then Dialog provided mobile phone access to Horizon Lanka around a 50 meter radius of Horizon Lanka building at a time none of the other places in Mahawilachchiya had mobile phone coverage. So, not only we, mobile users from the whole village came to make calls using the coverage at Horizon Lanka.

(3)  Dialog donated 6 brand new PCs and 6 computer tables for the students to use in December, 2006. The company also donated 120,000 LKR as the allowance for one of our instructors for the year 2007. The cost of the total donation was 500,000 LKR (4637.35 USD during that time.)

(4)  Dialog provided first mobile coverage to Mahawilachchiya using the Lanka Bell communication tower, on Horizon Lanka Founder, Mr. Nanda Wanninayaka’s request to Dr. Hans Wijayasuriya, the CEO of Dialog Axiata.

(5)  Dialog expanded the coverage to the Left Bank of Mahawilachchiya on February 27, 2009 using Dialog’s own high tension tower in Kiralpetiyawa, Mahawilachchiya on Horizon Lanka Founder, Mr. Nanda Wanninayaka’s request to Dr. Hans Wijayasuriya, the CEO of Dialog Axiata.

(6)  Dialog Axiata permitted to use its Kiralpetiyawa, Mahawilachchiya base tower for LankaCom to install Horizon Lanka’s mesh internet equipment in the Dialog tower without charging a penny. It helped us expand our mesh internet network to Kiralpetiyawa, a forgotten and backward area of Mahawilachchiya when it comes to infrastructure facilities.

(7)  Dialog Axiata provided first and only 3G coverage by using the Lanka Bell tower in Pemaduwa, Mahawilachchiya in June, 2011 on Horizon Lanka’s Founder, Mr. Nanda Wanninayaka’s request to Dr. Hans Wijayasuriya, the CEO of Dialog Axiata. But this was not sufficient as Horizon Lanka Foundation is situated in the Left Bank of the village.

(8)  Dialog Axiata expanded its 3G coverage to the Left Bank of Mahawilachchiya in September 2011 on Horizon Lanka Founder, Mr. Nanda Wanninayaka’s request to Dr. Hans Wijayasuriya, the CEO of Dialog Axiata.

(9)  Dialog permitted LankaCom, one of the rival companies of Dialog when it comes to Internet facilities to use its Kiralpetiyawa tower without charging a penny for Horizon Lanka to get internet access through LankaCom. Unfortunately the signal strength to the computer lab was too weak as the heavily grown tree canopy blocked signals. But still there is hope that if install a 120 feet tower at Horizon Lanka, LanCom will be able to direct the antenna to Dialog tower and get the signals.  Anyway Thank you Dialog for all what you did over the years for us and we will do the maximum justice to your helping hand by producing more English and ICT savvy youth from Horizon Lanka Foundation as we did in the past.

It was LankaCom that provided internet to Horizon Lanka from April, 2004 till February, 2011 (almost 7 years) with maximum breakdowns less than of 10 times during the whole period. They charged us a nominal fee for the internet connection till Information and Communication Technology Agency of Sri Lanka (ICTA) sponsored our monthly internet bill from 2005 onward. We are incompletely satisfied with LankaCom’s Internet connection and its maintenance services. So, thought of getting their services again.

After hours of checking signals to the computer lab from the Dialog base tower in Kiralpetiyawa we did not get a positive result from Asanka Gatamanna, the engineer from LankaCom. According to him, we cannot directly get internet signals from the Dialog tower in Kiralpetiyawa, Mahawilachchiya due to heavily grown tree canopy around Horizon Lanka computer lab. So, we need to install our own tower at Horizon Lanka (like in 2004) and aim it to either Dialog tower in Kiralpetiyawa or to LankaCom’s base station tower in Anuradhapura. We will have to install a 120-feet tower and it will cost us in the range of 600,000 LKR to 700,000 LKR (4270.00 USD to 4981.67 USD.) We will publish another article once we get the full budget from them.

Setting up the disc antenna.
Setting up the disc antenna.
Erecting a temporary tower at Horizon Lanka to test the signal reception.
Erecting a temporary tower at Horizon Lanka to test the signal reception.
Asanka checking signals
Asanka checking signals
Checking signals inside the lab.
Checking signals inside the lab.
Not good, not good.
Not good, not good.
Finally, some refreshment from Jeewani to already tired team
Finally, some refreshment from Jeewani to already tired team