When It Rains, It Pours – Dialog Axiata Provides 4G Mobile Coverage to Mahawilachchiya

Dialog Axiata technicians checking Dialog 4G signals inside the Horizon Academy - Mahawilachchiya

Dialog Axiata technicians checking Dialog 4G signals inside the Horizon Academy - Mahawilachchiya

When it rains, they say, it pours. That is what happened to Mahawilachchiya because of Horizon Lanka Foundation. Mahawilachchiya is (was) a backward village situated bordering the sprawling Wilpattu National Park. If the name of the village was mentioned anywhere else other than in Mahawilachchiya, it was because of it being constantly targeted by the Tamil Tigers terrorists from 1985 to 2009 till the permanent peace was achieved by defeating the entire terrorist outfit thanks to the political leadership of the former president Mr. Mahinda Rajapaksa. During the wartime, a numerous terrorist attacks were inflicted and the police, army and the civil security guards were injured, maimed or paid the ultimate price for the nation as a reason. A number of terrorists also were killed by the security forces. A considerable number of villagers also were either killed in cold blood and some were kidnapped and only a few could return by deceiving the terrorists. A several parents of our students also were either killed or kidnapped.

People of Mahawilachchiya was not connected to the outside world through a communication network and only the Police Station and the Post Office had limited telephone access using radio link technology. One had to wait a several hours to talk to someone at a very high price from the village post office.

When I started Horizon Lanka under a huge mango tree in my ancestral garden in 1998, there was no telephone coverage. I had to go to Colombo by spending almost a whole day to Colombo to just check emails and update our website. The distance from Mahawilachchiya to Colombo is 240 km but the bus ride on dilapidated road network in the country those days wore me out wasting the whole day on the road.

I had the luck of meeting Mr. Supun Weerasinghe from Dialog Axiata in 2002. He was then a young executive and now the CEO of Dialog Axiata, Sri Lanka’s leading telecommunication provider.  Dialog sent a team of engineers and fixed a special unit to provide mobile coverage within a 50-meter radius around Horizon Lanka’s small computer lab. That was the only place people could use their Dialog mobile phones. Then Dialog provided 2G mobile coverage to Mahawilachchiya in November, 2006. Then came the 3G. The latest addition to the line up was comprehensive 4G coverage to Mahawilachchiya from Dialog Axiata. The specialty of this is that Mahawilachchiya hamlet got all these technologies long before even bigger towns in Sri Lanka got them. The main reason to get all these new technologies to Mahawilachchiya is the existence of the Horizon Lanka Foundation and my strong links with Dr. Hans Wijayasuriya – the regional CEO for the South Asian Region of the Axiata Group Bhd., Asia’s second largest telecommunications company and Mr. Supun Weerasinghe, the young CEO of Dialog Axiata. Dialog has been a very big pillar of our success since 2002 and I hope the relationship would be even stronger in time to come as we are an organization which depends on new technology since the inception of the small English class under a tree in 1998. Dialog Axiata PLC has assisted Horizon Lanka Foundation over the years whenever we requested their assistance. Read more about it at http://www.horizonlanka.org/en/?s=Dialog+telekom&submit=Search

I thank Mr. Nuwan Samaranayake, a Sri Lankan American living in Houston, Texas, the United States for assisting me in this quest of wider mobile coverage and stronger data speed with Dialog. I also thank the whole Dialog Axiata team for being such a friendly and effective company. Extending 4G coverage to Mahawilachchiya was not in the immediate pipelines of the company priority list but the need to livestream Horizon Lanka’s annual concert, “A Rainbow of Cultures – Horizon Lanka Mega Concert – 2017” on December 31, 2017 and the planned launch of Horizon Academy website on January 01, 2018 and most importantly, the scheduled launch of Horizon Virtual Academy project that would allow anyone from anywhere in the world access both the recorded and the live ICT and language lessons from its website free of charge (only for the year 2018 – the users will have to pay an affordable subscription fee from January 2019.)

What will be in store for Mahawilachchiya next from Dialog? Maybe 5G … … … ?

Nanda Wanninayaka – Chairman & the CEO of Horizon Lanka Foundation

Dialog Axiata technicians checking Dialog 4G signals inside the Horizon Academy - Mahawilachchiya
Dialog Axiata technicians checking Dialog 4G signals inside the Horizon Academy – Mahawilachchiya

Improving 3G Mobile Coverage in Mahawilachchiya by Dialog Axiata – Update 3

Dialog technical team at Prabodha Sandeepani's house in Mahawilachchiya

Dialog technical team at Prabodha Sandeepani's house in MahawilachchiyaDialog Axiata PLC provided 3G coverage to the whole Mahawilachchiya village in 2009 on the request of Mr. Nanda Wanninayaka, the Founder of Horizon Lanka Foundation long before some bigger towns in Anuradhapura were provided the facility. Of late, some of the other mobile operators like Hutch and Mobitel also extended their 2G coverages into 3G but only small pockets of the village are covered with 3G access by them while Dialog Axiata uses two communication towers in Mahawilachchiya to provide a wider 3G coverage.

With the number of Dialog customers being increased for both voice and data, the Dialog 3G connectivity has become slow of late and it is difficult to enjoy an uninterrupted 3G coverage as the 3G facility keeps switching between 3G (HSPA) and 2G (EDGE) coverage quite often and the communication is affected. It even deteriorated with the arrival of the monsoon rains.

So, Mr. Nuwan Samaranayake, a Sri Lankan born software engineer who works in Houston, Texas, USA was keen to have a stronger 3G coverage in Mahawilachchiya as he is using internet to teach a student named Aruni Apsara of Grade 9. He uses both Skype and Facebook facetime to teach her and the results are amazing. The lucky girl has bettered her marks at each term tests in English, science and mathematics due to untiring efforts of Mr. Samaranayake. He was worried when the communication started being affected due to low signals. He asked Mr. Wanninayaka as how to solve this problem because he is planning to encourage Houston-based Sri Lankan American community to teach more students in Mahawilachchiya village using Internet. Mr. Wanninayaka told him the best thing would be to raise the issue with Dialog Axiata’s young CEO Mr. Supun Weerasinghe himself. The former did so and the latter immediately sent a technical team on October 26, 2017 to go to a few affected students’ houses and check the internet signals. The team headed by Mr. Kasun Aththanayaka of Dialog Axiata PLC went to affected students’ houses and reported the problem to the Dialog Head Office. Now they are working on readjusting the communication devices at Dialog Axiata’s tower at Kiralpetiyawa, Mahawilachchiya to improve the quality of the coverage.

We at Horizon Lanka Foundation thank Mr. Nuwan Samaranayake for raising the issue with Dialog Axiata and Mr. Supun Weerasinghe for the prompt action. Let us hope that the 3G coverage in Mahawilachchiya be improved significantly and the students and the community of Mahawilachchiya would be benefitted as a result.

Dialog Axiata PLC has assisted Horizon Lanka Foundation over the years whenever we requested their assistance. Read more at http://www.horizonlanka.org/en/?s=Dialog+telekom&submit=Search

Dialog technical team at Aruni Apsara's house in Mahawilachchiya

Dialog technical team at Pramodhya Umayangani's house in Mahawilachchiya

A Dedicated Internet Connection to Horizon Lanka Foundation from Dialog Axiata – Update 1

Diaog Axiatta PLC team at Horizon Lanka

Diaog Axiata PLC team at Horizon LankaSince July, 2014, with the resumption of our academic activities after a lapse of 3 and half years, the Horizon Lanka Foundation is using Dialog 3G broadband internet facilities using an internet dongle to connect to the Internet. Only Dialog Axiata PLC provides decent 3G coverage to the whole Mahawilachchiya village while the other operators are covering only small pockets of the village with 3G access.

With the number of Dialog customers being increased for both voice and data, the connectivity became slow of late and it was difficult to enjoy an uninterrupted 3G coverage as the 3G facility started to switch between 3G (HSPA) and 2G (EDGE) coverage quite often and the communication was affected. It even deteriorated with the arrival of the monsoon rainy season.

So, Mr. Nuwan Samaranayake, a gentleman who works in Houston, Texas, USA was keen to have a stronger 3G coverage in Mahawilachchiya as he is using internet to teach a student called Aruni Apsara of Grade 9. He uses both Skype and Facebook facetime to teach her and the results are amazing. The lucky girl has bettered her marks at each term tests in English, science and mathematics due to untiring efforts of Mr. Samaranayake. He was worried when the communication started affecting due to low signals. He asked me how to solve this problem because he is planning to encourage Houston-based Sri Lankan American community to teach more students in the village using Internet. I told him the best thing would be to raise the issue with Dialog Axiata’s young CEO Mr. Supun Weerasinghe. The former did so and Mr. Weerasinghe immediately sent a technical team to see what technology can be used to provide an uninterrupted data line to Horizon Lanka and the rest of the village.

A team of technicians from Dialog Axiata visited Mahawilachchiya on October 13, 2017 and they decided to erect an additional tower at the Horizon Lanka Foundation premises as a solution. Since they did not have the equipment in their stores at that time, they left the village with the promise of returning with the equipment as soon as they were available.

We at Horizon Lanka Foundation thank Mr. Nuwan Samaranayake for raising the issue with Dialog Axiata and Mr. Supun Weerasinghe for the prompt action. Let us hope that a dedicated and faster internet connection would be made available for both Horizon Lanka Foundation and the rest of the village soon.

Dialog Axiata PLC has assisted Horizon Lanka Foundation over the years whenever we requested their assistance. Read more at http://www.horizonlanka.org/en/?s=Dialog+telekom&submit=Search

Diaog Axiatta PLC team at Horizon Lanka
Diaog Axiata PLC team at Horizon Lanka
Diaog Axiatta PLC team at Horizon Lanka
Diaog Axiata PLC team at Horizon Lanka
Diaog Axiatta PLC team at Horizon Lanka
Diaog Axiata PLC team at Horizon Lanka
Diaog Axiatta PLC team at Horizon Lanka
Diaog Axiata PLC team at Horizon Lanka
Diaog Axiatta PLC team at Horizon Lanka
Diaog Axiata PLC team at Horizon Lanka
Diaog Axiata PLC team at Aruni Apsara's house
Diaog Axiata PLC team at Aruni Apsara’s house
Diaog Axiata PLC team at Aruni Apsara's house
Diaog Axiata PLC team at Aruni Apsara’s house
Diaog Axiata PLC team at Aruni Apsara's house
Diaog Axiata PLC team at Aruni Apsara’s house
Diaog Axiata PLC team at Aruni Apsara's house
Diaog Axiata PLC team at Aruni Apsara’s house